Account and
data deletion

This page explains how to request deletion of your Tankruption online account and associated data from Phoenix Strategies LLC.

Request deletion by email

You can request deletion even if you no longer have the app installed. Email sean@phoenixstrategies.ai with the subject Tankruption account deletion.

• Tell us whether you want to delete your online account, a published creation, or a feedback submission.
• If you know it, include your in-game display name and four-digit tag, and approximately when you last used online play. For feedback, include the report reference if you have it.
• Do not send passwords, sign-in tokens, payment-card details or a save file.

We may need additional information to identify the correct records and verify that the request is yours. If you do not know your account details, contact us and explain what information you have.

Delete from the app

While connected to the internet, open Settings → Privacy & online data → Delete online account and confirm. This is the direct route when you still have access to the app. You do not need to reinstall it to contact us by email.

What online account deletion removes

Deletion removes your guest identity, display name, online profile and privacy choices, blocked-player list, linked account identifier where applicable, reports you filed and pending Daily jobs. It removes your Daily leaderboard entries, Reef profile, clears, badges, ratings and clear times, and takes down your published challenges.

Published challenge files are deleted within about an hour after the account-erasure process completes. Daily replay files are deleted within seven days. Shared match results are anonymized so another player's record remains usable. Technical logs, security records and backups may remain for a limited time for service integrity and legal obligations.

Separate data and purchases

Deleting the online account does not reset offline saves or local Forge creations. It also does not automatically delete previously uploaded analytics, support messages or store purchase records. Tell us in your email if your request concerns analytics or feedback, so we can help identify the relevant records.

Purchase rights and transaction records are managed separately by the platform store and RevenueCat. Account deletion does not cancel a purchase or request a refund. See the store's purchase-management tools for transaction requests.

For the full description of collection, providers and retention, read the Tankruption Privacy Policy.